Covid-19 Policy

The Shelly Bay Team is following industry and government guidelines as a result of the coronavirus pandemic. We are working hard to minimise the risks so that you can enjoy every moment of your stay in our comfortable apartments.

STRICTLY NO QUARANTINING GUESTS

Whilst nobody really knows just how long coronavirus can live on a surface, we don’t allow those who knowingly have, or have been exposed to the coronavirus, to quarantine at Shelly Bay Resort.

OUR STAFF

Our staff are trained not to come to work if even remotely unwell. Our staff will be given assistance to isolate and be tested immediately if suspected of having the coronavirus. Shelly Bay Resort staff are trained to keep an appropriate physical distance between themselves and our guests.

KEEP PHYSICAL DISTANCING DURING YOUR STAY

We ask guests not to be complacent but to keep a safe physical distance of 1.5 m or 4 SQM apart at all times. We provide signage in resort common areas, to remind guests to continue this and other COVIDsafe practices during their stay.

KEEP WASHING YOUR HANDS AND SANITISING THROUGHOUT YOUR STAY

Proper and frequent handwashing helps combat the spread of viruses. We all know cleanliness starts with this one simple act and is of vital importance for the health of our employees and that of our guests. Hand Sanitiser is also readily available in common areas.

HOW WE CLEAN – IT’S IMPORTANT

At Shelly Bay Resort we’ve always been concerned with sanitation, hygiene and cleanliness. Our reviews tell us that our cleaning team are doing an incredible job!

The Shelly Bay cleaning team work to comprehensive cleaning check-lists. We use stringent cleaning and disinfecting protocols to clean rooms after guests depart and before our next guests arrive. Special attention is paid to high-touch items.

WE ARE ALWAYS MONITORING THE SITUATION

Shelly Bay management monitors the daily guidance being issued by our State and Federal governments and local authorities. We continue to educate and update our team accordingly.

Should you have any questions or need clarification on any of the points above, please don’t hesitate to contact us. We are deeply appreciative of your on-going support and we look forward to welcoming you – COVIDsafely.

Donna Nielson, Building Manager